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Jul 16, 2019 · It freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.Are you having trouble with your Verizon Fios TV service? There’s nothing more frustrating than dealing with a glitchy or unreliable TV signal. Whether you’re experiencing pixelation, freezing, or other issues, troubleshooting your Verizon Fios TV can help resolve the problems.Fios; Products; Fios TV; DVR Set Top Box Problems - Picture Freeze; ... There are times when the box will not power on and at other times, the picture and the audio freezes. I thought it might be my coax cable, but I did not have any of these problems prior to upgrading from the standard STB. If anyone has any thoughts/suggestions/remedies I ...Dec 9, 2023 · Set top box freezes up - seems to occur after I use "pause " function. nedunla. Enthusiast - Level 2. 12-09-2023 07:46 AM. Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here ...The setup is as follows - they have a Motorola STB (not Fios ONE) on the main TV in the living room. Works great. They have another Motorola STB for the old TV in their bedroom. Works great, with one exception: it will freeze up UNLESS the downstairs box is turned on. In other words, people watching both televisions = fine. Downstairs TV ...Random channels pixelate and freeze. 08-05-2018 05:56 PM. This has been happening for months. Out of the blue a channel I'm watching starts to pixelate and then it just freezes. I've reset the box already, losing all my settings.Had similar problems with Fios TV One at house we moved to four months ago. There is one main DVR With coax connecting from the new Fios router in basement (with a MoCA 2.0 splitter running coax Cable to router and to Fios One dvr; one client set-top box with coax on main floor (and a fios wifi extender on second floor).Using your voice remote, say 'Tune to 839' (Fios TV One/Fios TV One Mini only) Tune to Channel 839. On your remote control, press the Widgets '+' button (VMS1100/IPC1100 only) On your remote control, press 'Menu.'. Scroll down to Widgets & Apps and press OK. Scroll through the Widget Carousel to find Pluto TV.Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription. With the app, you can: - Choose from hundreds of live TV channels and stream thousands of On. Demand movies and shows. - Search for your favorite entertainment easily. Filter by genre, ratings, favorite.Watch TV from virtually anywhere with a Fios TV subscription. - Choose from hundreds of live TV channels and stream thousands of On Demand movies and shows. - Manage your library of DVR recordings and more. - Download content to watch offline or stream data-free as a Verizon Wireless Customer (data-free offer not available in California). Req. compatible device and Fios® TV.Sep 12, 2021 · Hello! I’m hoping I can look here for answers! Within the last year or so my fios tvs have started having intermittent freezing and pixelation only on a handful of high DEF channels. Nothing has changed about my set up – same Internet, cables, TV, router, you name it! It’s been the same set up for 1...Hi there.. I have been living with this problem for about a year now.. On at least two of my 4 fios boxes, the broadcast just freezes, someimes black screen for up to 50-60 secs at at time, then comes back. It usally happens on non-network TV channels like Discovery or ESPN. Its getting really annoy...Set Top Box Keeps Rebooting On Its Own. dpod1184. Enthusiast - Level 1. 02-22-201706:28 PM. I tried to access On Demand TV and my set top box automatically rebooted itself. And it now has been rebooting itself continuously for the past 2 hours. The tv in the bedroom did the same thing when I tried to access on demand, but then once it rebooted ...gomets1969. Enthusiast - Level 3. 11-19-202308:16 AM. Recently resubscribed to Fios TV service and received the following new equipment: Two 4100 DVRs. These are the newest models that have no HDMI connection. They are only used as servers. Two Verizon Stream (V2) devices.Has anyone else noticed that their FIOS live tv freezes for a fraction of a second? We have been experiencing this quite frequently for the last few days. We heard from another FIOS user in our area that they are experiencing the same thing. I have the same question. 1 Like 79 RepliesIf you’re in the market for a new internet and TV package, look no further than FiOS. With its lightning-fast speeds and extensive channel lineup, FiOS is a top choice for many hou...Option 1 and then press for TV tech support. Keep pressing 0 to get to a live person in American. Explain your issue. Tell them to restart the ONT and run a health check on all of your boxes. Also ask them if the light signal is good enough, quatum boxes require more signal, so make sure you have all of the signals. You should be good to go.I've been having issues with my Fios TV service for months. It regularly skips / freezes no matter the channel, or if on DVR or even Netflix. I have checked all my connections many times and reset the boxes myself many times. perhaps the most frustrating part is that when I reach out to Fios and ...Verizon Fios offers fast, reliable internet and comes with a free year of Disney+. 1 And if you live in one of the select cities where Verizon 5G Home Internet has landed, you could experience the first 5G wireless network with ultra-fast speeds. Plus, with Verizon 5G you get Disney+ free for the first 12 months and a free month of YouTube TV. 2.Press the TV’s power button. Ensure that the TV’s is firmly plugged into a working power outlet. See if the power outlet is controlled by a wall switch. If so, turn on the wall switch. …I have a Samsung 5500 Series Smart TV, Charter Cable service with a Motorola DVR and an external hard drive. ... Then, again on an irregular basis, we started having problems with the DVR freezing, sometimes for just a minutes and then for a long time. I contacted Charter via phone last week. The automated system sent a signal to the DVR and ...Fios TV keeps freezing. Shelby981. Enthusiast - Level 1. 11-30-2022 06:52 PM. I have done the unplug let sit repugnant it. Moved the ont, router, cable box and still not …Set top box freezes up - seems to occur after I use "pause " function. nedunla. Enthusiast - Level 2. 12-09-2023 07:46 AM. Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here ...On any of my 5 STB, when watching youtube through the built in widget, usually after the 3rd or 4th video, youtube videos will completely freeze. This last for anywhere from 3 to 10 minutes. At this Point No buttons on the FiOS remote will work. The system completely freezes up. The ONLY options are to wait the 3 to 10 minutes.Are you a FiOS TV subscriber looking for a comprehensive guide to navigating the FiOS TV Guide? Look no further. In this article, we will take you through everything you need to kn...Fios freezing. tiredintribeca. Enthusiast - Level 1. 03-18-2024 02:34 PM. I have spent 3 hours today and I don't know how many in the past to fix this problem. FIOs freezes up, like the old days with dial up. I've done the unplugging and replugging and it doesn't work!If you're seeing a frozen picture or an intermittent buffering wheel while streaming, you may be experiencing a drop in the internet bandwidth available to ...The latest reports from users having issues in Ashburn come from postal codes 20149, 20147 and 20148. Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States. Report a Problem.Feb 20, 2009 · Box and/or TV automaticly locks/freezes up. Diana18. Newbie. 02-19-2009 04:54 PM. Several times now the STB and/or the TV has locked up/freezes without picture or sound. We have to shut the power off and then reconnect the power supply. This can happen several times a day and is annoying at best. We did not have this with Directv, so it has to ...05-14-2023 08:11 PM. Our Fios TV One box has been rebooting on its own. This usually occurred when there has been a change in programming. Lately, it has been rebooting multiple times a day. Today, it rebooted three times, twice within a couple of hours. When the box tries to reconnect to the network, it is taking longer than it usually does.Hi there.. I have been living with this problem for about a year now.. On at least two of my 4 fios boxes, the broadcast just freezes, someimes black screen for up to 50-60 secs at at time, then comes back. It usally happens on non-network TV channels like Discovery or ESPN. Its getting really annoy...I just got my FIOS TV set up yesterday with the 7200 series box (HD DVR). I'm having problem with playback of recorded programs; essentially they are constantly freezing for a second or two; the audio continues just fine, but the video freezes.220/720 HD BET Jams. 213 BET Soul Big Ten 1 HD Big Ten Network 2 HD Big Ten Network 3 HD Big Ten Network Bloomberg Boomerang Bravo BYU Television 219. 830 HD 831 HD 833 HD 85/585 HD 605 HD 258/1725 185/685 HD 290 Canal SUR Cars TV HD Cartoon Network 1549. 599 HD 257/1726/757 HD Centroamérica TV CBS Sports Network 1703.On demand froze entire system twice in 24 hours. The first time I was able to unfreeze it by unplugging the tv, waiting about 1 minute and then plugging back in. Everything had to reload. The 2nd time on demand froze, that solution did not work. I unplugged everything: the tv, the dvd box, the other box. It did not work.Had similar problems with Fios TV One at house we moved to four months ago. There is one main DVR With coax connecting from the new Fios router in basement (with a MoCA 2.0 splitter running coax Cable to router and to Fios One dvr; one client set-top box with coax on main floor (and a fios wifi extender on second floor).For the past 3 weeks I have been having a lot of freezing and stuttering on all channels. Some times it last a for second or two and sometimes longer. It does it on both tv sets, one is a standard hd box the other is a dvr box. About a week and a half ago everything went out for about 70-80 minutes.Re: TV Picture Freezes. hracer. Contributor - Level 2. 04-23-2011 01:40 PM. You may want to check your signal levels to both boxes. Go to menu/customer support/in home agent, then choose the network diagnostics. After the diagnostic has ran. Press the blue info button. You will see the signal level at the bottom middle of the TV screen.HD Channels Freezing. 07-08-2014 11:30 AM. We have had issues with certain HD cahnnels freezing, specifically 551 and 618. When they freeze, you can go to the non-HD channel and all will be fine except for the fact that you don't have HD now. This is especially annoying when I have DVR a sporting event on 551 (TNT HD) only to find that 1/4 of ...INDIA!!! I am beyond frustrated at this point. Have you tried this: Unplug power to router. Unplug power to Fios box. Plug router back in, wait until it is stable, power Fios box back up. Also check all coax connections.Had similar problems with Fios TV One at house we moved to four months ago. There is one main DVR With coax connecting from the new Fios router in basement (with a MoCA 2.0 splitter running coax Cable to router and to Fios One dvr; one client set-top box with coax on main floor (and a fios wifi extender on second floor).I just got my FIOS TV set up yesterday with the 7200 series box (HD DVR). I'm having problem with playback of recorded programs; essentially they are constantly freezing for a second or two; the audio continues just fine, but the video freezes.We checked cables. Reset boxes. But every night again. Things will work a few hours and then it just stops. Freezes. Lags. Freezes. Over and over.Over the last several months my FIOS STB (VMS4100 DVR) will freeze during DVR playback. It is also happening more frequently lately. I don't seem to have a freeze problem during "live" TV (but most of our consumption is DVR time-shift rather than live so ... .). Earlier today I initiated a chat sess...11-14-2011 08:26 AM. We have our STBs set to display the current time whenever they are off. Ever since receiving the 1.9 upgrade, the time displayed will freeze whenever the boxes receive any communication from Verizon. For example, the time on all my STBs froze at 2:00 on 11/9, when the test of the emergency broadcast system was conducted ...Enthusiast - Level 1. 12-05-200908:50 AM. Hi all, I've had FIOS for a month or two. Switched over from Comcast which I was on for probably 8 years. I have the Actiontec Router. It keeps freezing up on me daily, if not several times per day. Wireless internet is gone, wired connections are gone and I can't even ping the router.06-23-2014 07:15 PM. Reboot the router, the ont, the stb/dvr, check coaxial connections, check any splitters (usually the issue....was mine when I had one) and if none of that fixes it call tech support. Is your internet working ok? Have just switched to Verizon from Comcast. While watching a TV show the screen will occasionally freeze for no ...Now that we've identified the reasons why Verizon Fios Keeps Freezing, let's look at possible solutions to fix the issue: 1. Restart Your Router or Set-Top-Box. Restarting your router or set-top-box can resolve many issues, including freezing. 2.07-11-201507:00 AM. DVR SHOWS TEMP PAUSES AND FREEZES DURING PLAYBACK ON DVR SERVER BOX IN SAME ROOM. Recently switched to new FIOS Quantum servers and client boxes (another mistake I make with Fios). Upgrade happened a few weeks ago and now recently when I play DVR back on SERVER box in same room it pauses and freezes.Turn OFF your TV and your set-top box. Take out the chord of your Box for 15 secs. Now Turn On your Set-Top Box. By following these steps and having a little patience, you will be able to reboot your Fios Box. If you have any software-related bugs, getting this Soft Reset done will probably sort them out. Resetting Your Fios Box RemoteI have two 7232 DVRs each with external drives. Within the last two months, I have notices several freezes during recording playbacks. Each time the STBs reset themselves. However in a most recent reset, one DVR had to be re-associated with the external drive and lost all series recordings that w...Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here - he did replace ONT - but issue continues ... After doing a lot of...Once your set-top box and TV are connected, use your Fios remote to program it to your TV. With your TV turned on, press: Menu > Customer Support > Top Support Tools > Program Fios Remote, press OK and follow the prompts on your TV screen. You can also use our Guided Solutions Tool to program your Fios remote control, and follow the steps.If it is still freezing, check all the coax connections in the system and check any splitters to make sure they are MoCa 2.0 certified. If not they need to be replaced. If you are still having problems, try this: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues.Signal loss. WiFi Instability. Overheating. Dust. Here are some solutions to the problems above: Restarting your TV. Cleaning your TV. Trouble with your smart tv freezing up? We’ve got your answers. Your TV won’t stop freezing until you solve the problem with the right solution.Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here - he did replace ONT - but issue continues ... After doing a lot of...My verizon fios picture started freezing up and losing sound. If I juggle channels around I can eventually get the channel back and working again. This is happening daily now....